PRM Customer Status Portal

Key Customer Signals

API SUCCESS RATE i

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Rolling 15‑min success rate across all customer‑facing APIs.

Success (15m)—

Error rate—

CDC PIPELINE i

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Change‑data‑capture stream processing within SLA.

Microservices

COMPONENT‑LEVEL HEALTH i

Component	Status	Version	Last Deployment	Requests/sec	Error Rate
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Agents

AGENT‑LEVEL HEALTH i

Agent	Status	Version	Last Deployment	Requests/sec	Error Rate
No agent data available.

INCIDENTS i — active View all incidents + Create Incident

PLANNED CHANGES i 0 active View all

Performance Metrics i

REQUESTS / MIN i

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RESPONSE TIME — P50 / P95 i

— ms / — ms

ERROR RATE i

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AVAILABILITY (7 DAYS) i

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Incident